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DRAFT — for newsata approval; not legal advice.

Personal data notice (enquiry form)

THE FLORES STUDIO PTE. LTD. (UEN 201702098D), 170 Upper Bukit Timah Rd, #02-69 Bukit Timah Shopping Centre, Singapore 588179 (“The Flores Studio”, “we”).

When you use our enquiry form, we collect: your name; WhatsApp or phone number; email if you choose to give it; enquiry type; occasion; date needed; budget if you give one; delivery or collection preference if you give one; your message; whether you opt in to marketing; the language of the page you used; a Cloudflare Turnstile token; and, for bot checks, your IP address as received by our form host.

We use this information to answer your enquiry, to prepare a quote, and to carry out any booking or order that follows, and to protect the form from spam and abuse. If you tick the optional marketing box, we also use your contact details to send news about flowers, workshops, or seasonal offers by WhatsApp, SMS, and/or email. Marketing consent is optional and is not a condition of sending an enquiry. We do not sell your personal data.

We may disclose the information to organisations that process it for us, only as needed for those purposes: our website and form host, our email provider, Cloudflare Turnstile for bot checks, and WhatsApp if we reply to you there or if you have opted in to WhatsApp marketing. Exact vendors: [TBC — the scaffold is built for Cloudflare Pages / a Cloudflare Worker and Cloudflare Turnstile; enquiry email sending and the destination mailbox are not yet configured. Name each processor in the published notice once chosen.] Some processing may take place outside Singapore, including on Cloudflare’s network. [TBC: confirm transfer wording once vendors and regions are known.]

We keep your enquiry personal data for 12 months after our last correspondence about the enquiry, then delete or irreversibly anonymise it, unless the law requires us to keep it longer. The current preview form does not store submissions or send email; once email is switched on, a copy will sit in the owner’s mailbox [TBC] and any further storage (for example a log) must be disclosed here.

You may ask to access or correct your personal data, or withdraw consent for us to continue using it, by contacting our Data Protection Officer: [TBC name and email]. You may withdraw marketing consent at any time via WhatsApp (+65 8733 2717) or email ([TBC] until the mailbox works). Withdrawal of consent will not affect any use already made with your consent, and we may not be able to continue an enquiry or booking if we no longer have the details we need to handle it. You may also complain to the Personal Data Protection Commission (PDPC) of Singapore.

We will only send marketing if you tick the separate, optional box (left unticked). This is not a condition of sending an enquiry.

This notice may be updated when our processes or vendors change. Draft, not legal advice; for newsata approval.